Online Privacy Policy

 

This privacy policy is valid from May 2018.

Operator of the website (BDW): Dr. med. Hani Oweira, Rigistrasse 1, 6330 Cham, Switzerland
The protection of your personal data is an important concern of the BDW. Your trust is of the utmost importance to us.
This statement informs you about how BDW handles personal data on its websites, what information about users of BDW websites is collected and evaluated, and how this information is used, forwarded or otherwise processed offline. It also describes how cookies, web beacons and other technologies can be used in our BDW cloud services and software products. References to BDW websites, products and services in this privacy policy also include apps, programs and devices.
This BDW statement on online data protection supplements the BDW privacy policy.
This declaration applies to BDW websites that refer to this declaration. It does not apply to BDW websites that provide their own data protection declarations. Nor does the declaration apply if BDW exclusively processes information on behalf of customers.
BDW may supplement this statement with additional information that relates to a specific interaction with you, such as an order document or a specific privacy statement, when you order or use an online service.

Collection of personal data

Introduction

There can be a variety of reasons why you decide to provide us with your personal information. For example, you may choose to give us your name and contact information so that we can communicate with you, fulfill an order, provide you with a subscription or service, or do business with you if you are a supplier or business partner. We may receive credit card details from you if you wish to purchase something from BDW, or we may receive your resume in connection with a job posting for which you are applying. If you request us not to use your data for further contact after your request has been processed, we will respect your request.

Registration

When you request information, download publications, register for a live or virtual event, or use other services, you may be asked to provide your name and business contact information and other information in connection with your request. We use this information in connection with your request and to communicate with you. In most cases, this information can also identify you when you visit our website ID. Your information is stored for possible future interactions with you.

You may also be asked to register an ID. In this case, you must provide us with your name, e-mail address, country, location, and other information as required for the purpose of the registration request. The ID is used for your unique ID identification when you visit our websites, make a request, or order or use a product or service. To order most services and products, you must have an ID registered. By registering with the ID, you can customize and control your privacy settings.

Use of cloud based services

We may also collect information in connection with your use of our websites and cloud services using various technologies. For example, when you visit our websites or access our cloud services, we may record certain information that your web browser sends us, such as your IP address (including information derived from your IP address, such as your location), web browser type, version and language, access time, access duration and referring web page addresses; we may also collect information about the pages you view within our websites, the time spent on each page, and other actions you take while on our website. However, if you visit our website without ID or registration, some of this personal information will still be collected to ensure that the websites function properly.
In addition, some of our software products and cloud services use technology that allows us to collect certain information about how our products and services are used. Such technologies may also be used to determine whether you have opened an email or clicked on a link contained in an email. For more information about the technologies we use, see the section on cookies, web beacons and other technologies below.

Marketing information

Most of the information we collect about you comes from our direct interactions with you.
Occasionally, we may also collect information from other sources (e.g. from other providers) that indirectly relate to you. In this case, we will ask the respective providers to confirm that the information was collected lawfully and that BDW is entitled to receive and use this information.
When you register for an event, we may collect additional information (online or offline) in connection with the event organization, but also during an event, such as participation in individual modules and survey results. We may record events and take group photos. If you provide us with your business-related contact information (e.g., in the form of a business card), we may use it to communicate with you.
The information collected by BDW either directly or indirectly may be combined where necessary to improve overall accuracy and completeness and to optimally adapt our interaction with you to your needs.

Use of personal data

The following sections describe in detail how BDW may use your personal data.
Fulfillment of your transaction requests
For example, if you request a product or service, a callback or special marketing materials from BDW, we will use the personal information you provide to fulfill your request. In order to facilitate this task, your data may be exchanged with third parties who are involved in order processing, e.g. BDW business partners, financial institutions, shipping companies, postal services or public authorities (e.g. customs authorities). You may also be contacted within the framework of customer satisfaction surveys or for market research purposes.

Personalization of your experience on our websites

We may use the personal data collected to personalize your experience on our websites and with our services for you, for example, to provide you with content that may be of interest to you and to make navigation on our websites easier. This information may also be used to improve our websites.

Support provision

We may use your personal information to support products or services you have purchased through us, for example, by notifying you about product updates or fixes. Your information may be combined with information from other interactions with you to provide you with more useful suggestions regarding product support and assistance.
Our websites also offer “live chat” sessions to assist you in navigating our websites or in our forums where problems can be presented and solutions suggested. The personal information you provide to us in these sessions or forums will be used in accordance with this Privacy Policy.
As part of providing technical support, we may have access to the information you have provided us or that is on your system. This data may contain information about you, your company’s employees, customers, business partners or suppliers. This Privacy Policy does not apply to our access to or handling of this personal information. The handling and processing of this data is subject to the respective terms of use or other agreements between you and BDW, such as the terms of use for the exchange of diagnostic data.

Cloud-Services

We may use the information we collect about your use of Cloud Services to create statistics about the use and effectiveness of our software products and Cloud Services, to improve and personalize your use of and experience with our products and services, to customize our interactions with you, to inform our customers about the general use of their products and services, and to improve and develop our products and services.

MarketingBDW may use the personal data you provide to BDW and the personal data concerning you that is collected indirectly for marketing purposes, i.e. to keep you informed about events, products, services and solutions that BDW sells and that may supplement an existing product portfolio. However, before we use your personal data, you have the opportunity to determine whether or not your data may be used for such purposes. If you no longer wish to receive marketing materials from BDW, simply follow the unsubscribe instructions in our e-mails to you, let us know when we contact you, or contact us directly (for more information, see the “Questions about this statement and how to contact BDW” section at the bottom of this page).
Some of our offerings or events may be offered under a common (co-branded) brand or may be jointly financed by BDW and third parties, such as business partners and solution providers who use, resell or supplement BDW products or services. Offers and events under a co-branded brand clearly indicate that such a partnership exists. If you register for these offers or events, you should be aware that your personal data may also be collected and shared by these third parties. We therefore recommend that you familiarize yourself with the respective data protection declarations in order to see how your data is used there.
If you would like to send this page by e-mail to a friend or colleague, you must provide their name and e-mail address. In this case we will automatically send a one-time e-mail to forward the page you have specified, but we will not use this personal data for any other purpose.

Recruitment

In connection with a job application or inquiry, regardless of whether it is made on a BDW website or in any other form, BDW will receive personal data from you, such as a resume. BDW may use this personal data within the BDW Group for the purpose of making a decision on employment or answering your inquiry.

Monitor or record calls, chats and other interactions

Certain online transactions may involve you contacting BDW by telephone or vice versa. This may also include online chats. Please note that BDW generally monitors these interactions for staff training or quality assurance purposes and in some cases records or retains them for the purpose of proving a particular transaction or interaction.

Use of information in the social computing environment (social networks)

BDW provides social computing tools on certain websites to enable data sharing and online collaboration between registered members. These include forums, wikis, blogs and other social media platforms.

When you download and use these applications or register for these social computing tools, you may be asked to provide certain personal information. Registration information that is not automatically made available to other participants as part of your profile is protected under this Privacy Policy. These applications and tools may contain additional privacy statements that provide specific information about the collection and handling of such data. You should read these additional statements carefully to understand how the tools and applications operate.

Any other content you post, such as images, information, opinions or other types of personal data that you make available to other participants on these social platforms or applications is not subject to this Privacy Policy. Instead, such content is subject to the terms of use of those applications or platforms and other policies and privacy policies relevant to their use and the process of removing your content from those tools or obtaining support for that removal. Please familiarize yourself with them to understand the rights and obligations you, BDW and other parties have with respect to such content. Please note that the content you publish on such social computing platforms is accessible to a broad public inside and outside BDW.

Protection of the rights and property of BDW and third parties

We may also use or disclose your personal data to protect the rights and property of BDW as well as business partners, suppliers, customers or other third parties if there are legitimate reasons to believe that these rights or property have been or may be impaired. In addition, BDW reserves the right to disclose your personal data if required to do so by law and when we believe that disclosure is necessary to protect the rights of BDW or third parties, or to comply with a judicial or governmental order or legal process served on our websites

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Information for Business Partners

If you are a BDW Business Partner or act on behalf of one, you can access BDW websites created specifically for BDW Business Partners. The personal data transferred when you access these websites is used to manage and expand the business relationships between BDW and you, the business partner you represent and the BDW business partners in general. This may mean, for example, that your personal data is used to send you details of BDW Business Partner Programs. In addition, certain information may be exchanged with other business partners or BDW customers or potential BDW customers (subject to compliance with any existing confidentiality obligations). In connection with a specific transaction or program, you may be contacted in connection with customer satisfaction surveys or for market research purposes.

DatenschutzerklärungInformationen für Lieferanten
If you are a BDW supplier or act on behalf of one, you can access websites created specifically for BDW suppliers. The personal data transmitted on these websites may be used in connection with the initiation or execution of a transaction with you. For example, personal data may be exchanged with other departments of BDW, BDW business partners, customers, shipping companies, financial institutions, the postal service or public authorities involved in order processing. In addition, personal data may be used to generally manage and expand the business relationship between BDW and you, the supplier you represent and other BDW suppliers.

Children

Unless otherwise stated, our websites, products and services are not intended for children under 16 years of age.

Data storage

Your personal data will be stored by BDW for as long as necessary to fulfil the purposes for which they are processed or for other valid reasons (e.g. to comply with our legal obligations, to settle disputes or to enforce our contractual agreements).

We store your registration information for as long as your account or ID is active or as long as it is necessary to provide you with services. If you no longer want us to use your registration information to provide you with services, please contact us by email or letter.

Cookies, Web-Beacons und sonstige Technologien

Cookies, web beacons and other technologies

As described above, we collect personal data from your visits to our websites and your use of our BDW cloud services in order to collect statistical data on the use and functionality of our websites, to personalize your experience on our websites for you, to optimally adapt our interaction with you to the respective needs and to improve our products and services. To this end, we use various technologies, including scripts, tags, local shared objects (Flash cookies), local storage (HTML5) beacons and cookies.

What are cookies and why are cookies used?

A cookie is an element of data that a Web site sends to your Web browser to be stored on your system as an identifier that identifies your system ID. While cookies are often used only to measure the usage (such as number of visitors and length of visit) and effectiveness (such as topics in which the visitor is most interested) of a Web page and to facilitate navigation or use, and as such are not linked to personally identifiable information, they are also occasionally used to personalize a known visitor’s Web page experience by associating profile information or user preferences. Over time, this information provides valuable insights that help improve the user experience on a website.

Cookies are usually divided into session cookies and permanent cookies. Session cookies allow you to navigate efficiently through the website, with cookies logging your path through each web page so that you are not prompted to enter information that you have already entered shortly before during the same visit to that website or that is needed to complete a transaction. Session cookies are stored in temporary memory and deleted when the web browser is closed. Permanent cookies, on the other hand, store user settings for the current visit and for future visits to the website. They are stored on your hard drive and are still valid when you restart the Web browser. For example, we use permanent cookies to record your language selection and country information.

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Specification of data protection requirements with regard to the use of cookies

When you visit our websites or online services, you have the opportunity to set preferences regarding cookies and other similar technologies by using the options and tools provided to you either by your web browser or by BDW. If BDW has implemented a cookie manager, this will be displayed the first time you visit our website. By clicking on “Cookie Preferences” in the footer of a BDW Web page, you can always select and change the types of cookies you want to use from our Web pages and BDW cloud services. You can specify your preferences for required cookies, required and functional cookies or required, functional and personalization cookies. Here you will also find further information about the types of cookies used. The use of the cookie preferences does not result in the deletion of cookies that are already on your device. You can delete cookies that are already on your device using the settings of your web browser.

While BDW websites currently do not recognize automated browser signals in relation to monitoring procedures, such as “do not track” instructions, you can generally determine your privacy settings in connection with the use of most cookies and similar technologies via your web browser. You can find information on controlling cookies under the “Tools” (or similar) heading in your web browser. In most cases, you have the option to set your web browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You can also deactivate the reception of cookies in your web browser. You can deactivate the cookies in our software products in the product itself. Since cookies enable you to use some of the functions of our websites or our software products and BDW cloud services, we recommend that you do not deactivate them. If you block, disable or otherwise refuse our cookies, certain websites may not display properly or you may not be able to add items to your shopping cart, check out, or use websites or BDW cloud services that require you to sign in.

Web beacons or other technologies

Some BDW websites, BDW cloud services and software products also use web beacons or other technologies to better customize the pages and provide better customer service. Such technologies can be found on a number of pages of the BDW websites. When a visitor accesses these pages, an anonymous record of that visit is created and the data can be analyzed by us or our suppliers. These web beacons normally work in conjunction with cookies. If you do not want your cookie information to be associated with visits to the relevant websites, you can deactivate the cookies in your web browser or in the product itself. If you disable cookies, web beacons and other technologies will still be able to track visits to the websites, but they will not be able to be linked to other cookie information.
For more information about the technologies used by our cloud services and software products and how to disable them, please refer to the user manual of the software product or BDW cloud service concerned. For more information on how BDW Clients may use cookies and other technologies in their own implementations of BDW software products and cloud services, please click here.

We use local shared objects such as Flash cookies and local storage such as HTML5 to store information about content and user settings. Third parties with whom we work to provide certain features on our website based on your web browsing activity or to display BDW advertisements on third party websites also use Flash cookies or HTML5 to collect and store information. Different web browsers may provide their own management tools to remove HTML5. For more information about Flash cookie management, please visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.htmlhttp://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

We may also include web beacons in e-mail messages for marketing purposes or in our newsletters to determine whether messages have been opened and links contained therein clicked.

Some of our business partners use web beacons and cookies on our websites. In addition, third party social media buttons may log certain information such as your IP address, web browser type and language, access time and referring Web site addresses. If you are logged into social media sites of this type, such information may also be linked to your profile information on those sites. BDW has no control over these third-party tracking technologies. Please note that the domain “s81c.com”, which is used to provide static content on some of our websites, is managed by BDW and not by a third party.

BDW does not publish any third-party online advertising on BDW websites, but may advertise BDW products and services on third-party websites. Please familiarize yourself with the data protection policies of these website operators or web agencies in order to learn about their advertising methods and what kind of information is collected about your Internet usage.
Some web or advertising agencies with which BDW cooperates may be members of the Network Advertising Initiative (NAI) or the European Interactive Digital Advertising Alliance (EDAA).

You may request targeted advertising by NAI or EDAA members at any time using the tools provided on the following websites:

Digital Advertising Alliance (DAA): http://www.aboutads.info/choices

NAI: http://www.networkadvertising.org or

DFAA: http://www.youronlinechoices.eu/

BDW also works with certain third parties to manage some of our promotions on other websites. These third parties may use cookies and web beacons to collect information (such as your IP address) about your activities on BDW’s and other providers’ websites in order to provide you with targeted BDW promotions that may interest you:
In the United States and Canada, such targeted BDW promotions are identified by the AdChoices symbol, as BDW participates in the Digital Advertising Alliance’s self-regulatory program for behavior-based online advertising (see youradchoices.com and youradchoices.ca). You can click on this icon, which is included in the relevant advertising messages, to manage your user preferences.
If you do not want this information to be used to provide you with targeted promotions, you can opt out of receiving them here.
Please note that this will not prevent you from receiving untargeted advertising. You will continue to receive generic, untargeted advertising.


​Links to websites of other companies and third party applications
In order to allow you to interact with other websites where you are logged in as a user (such as Facebook and other social media sites) or to enable you to join communities on those sites, we may provide links or integrate third-party applications that allow you to log in, publish content or join communities from our websites.
We can also provide you with general links to websites of other providers.
Your use of such links and applications is governed by the privacy policy of the respective provider. You should therefore familiarize yourself with this privacy policy before using the links or applications. BDW is not responsible for the privacy policies or the content of these other websites.

Right of appeal
If you believe that the processing of your personal data violates the applicable data protection laws, you can lodge a complaint:

  • Directly at BDW by email or letter
  • At the competent supervisory authority. For the names and contact details of the relevant regulatory authorities in the European Union, please visit http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htmhttp://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

Änderungen an BDW Datenschutzerklärungen

BDW kann diese Datenschutzerklärung sowie andere spezielle Datenschutzerklärungen von Zeit zu Zeit aktualisieren. Wenn Änderungen an dieser Datenschutzerklärung vorgenommen werden, erhält diese Datenschutzerklärung ein neues Datum.

Changes to BDW data protection declarations
BDW may update this privacy statement and other specific privacy statements from time to time. If changes are made to this Privacy Policy, this Privacy Policy will be given a new date.

Place of jurisdiction
6300 Zug, Switzerland

Applicable law
Swiss law shall apply.